Ticket Information

Requestor
halim PK Guest
Department
Professional Members Support
Submitted
23rd November 2011 (04:13)
Last Updated
13 years ago
Status/Priority
Closed Medium

  Custom Fields

Joomlapolis username (Support for CBSubs customers only)
halim_p_kusuma
CB Version
1.7
CBSubs Version
1.2.0
CMS Version
Joomla 1.7.x
PHP Version
5.3.6
Joomla SEF active ?
on
Any ACL or SEF components installed ? if yes, which ?
sh404SEF
Complete Site URL (don't put http:// in front please)
K-linkmania.com
Is this a live site ?
Live site
You have a backup of site in case ?
on
Superadmin username
admintest
Superadmin password (PLEASE test that it works!)
$test010465
Pannel or FTP url
K-linkmania.com/cpanel
Pannel or FTP username
halimpk
Pannel or FTP password (PLEASE test that it works!)
$test010465
PhpMyAdmin url
PhpMyAdmin username
PhpMyAdmin password (PLEASE test that it works!)
Server error log (Joomla debug mode and maximum error reporting on)
/logs

  CC Recipients

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket
This ticket is closed. You may reply to this ticket to reopen it.

View Ticket #534252

Subject: didn't full page

Posted by on 26th November 2011 (10:00) Operator
Support system is auto-closing old answered ticket after 3 days without answer from customer.

To reopen this ticket in case it got closed by error, please simply reply to this email with any new information required.

Thank you.
Posted by Nicholas Antimisiaris on 23rd November 2011 (09:33) Operator

Hi,

Please post your issue on our professional support forums here:

http://www.joomlapolis.com/forum/153-professional-member-support

and a team member will respond asap.

Please give details about your environment (version numbers, etc.) and exact details about issue and how to recreate.
This will speed up final resolution for you.

Please note that private ticketing is only available for Bronze, Silver, Gold and Platinum Professional members.


We are here to help you !

Best Regards,
Nick
Posted by halim PK on 23rd November 2011 (04:13) Guest
Hi team
I have problem. after creash my web, I am reinstall all becouse I didn't have backup.
after that, profile display just in half page. like this : http://k-linkmania.com/profile-community/View-user-profile.html?user=43
but, If I login and open my profile, it's OK, full page.
Why this is different display ?

Thank you for your support.

----------------------------
IP Address: 202.3.211.120

Reply

Allowed File Extensions: .jpg, .gif, .jpeg, .png, .bmp, .tif, .tiff, .txt, .sql, .gz, .zip, .tar, .targz, .crt, .key, .prv, .pub, .csr, .pdf, .doc, .docx, .csv (Max file size: 8MB)

  Custom Fields

Joomlapolis username (Support for CBSubs customers only)
halim_p_kusuma
CB Version
1.7
CBSubs Version
1.2.0
CMS Version
Joomla 1.7.x
PHP Version
5.3.6
Joomla SEF active ?
on
Any ACL or SEF components installed ? if yes, which ?
sh404SEF
Complete Site URL (don't put http:// in front please)
K-linkmania.com
Is this a live site ?
Live site
You have a backup of site in case ?
on
Superadmin username
admintest
Superadmin password (PLEASE test that it works!)
$test010465
Pannel or FTP url
K-linkmania.com/cpanel
Pannel or FTP username
halimpk
Pannel or FTP password (PLEASE test that it works!)
$test010465
PhpMyAdmin url
PhpMyAdmin username
PhpMyAdmin password (PLEASE test that it works!)
Server error log (Joomla debug mode and maximum error reporting on)
/logs

  CC Recipients

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket