Hosting server mu11 outage: fixed

  • Sunday, 22nd July, 2018
  • 14:11pm
2018-07-22 12:11 UTC: We are experiencing currently this Sunday an outage of mu11
2018-07-22 12:15 UTC: We got a monitoring system alarm, which alerted engineering, piquet engineering started working on it to restart its services.
2018-07-22 13:17 UTC: Issue got analysed and cause and effects diagnosticed
2018-07-22 14:07 UTC: Disk checks completed and mu11 got restarted safely.
2018-07-22 14:20 UTC: First cause of disruption is still being analysed and remediative steps will be taken in the next days.
2018-07-22 20:31 UTC: First cause of disruption has been found, and fault-tolerance configuration has been improved to avoid same issue in the future.
This issue is now marked as completed.
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