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Community Builder and add-ons FAQ
(2)
Database
(5)
DNS
(6)
E-mail
(8)
File transfer and management
(5)
General
(10)
Hosting questions
(14)
Installation
(15)
Joomla Extensions
(1)
Joomlapolis Products and Services
(2)
Moodle
(1)
Payments
(1)
Registrar services
(1)
SSL HTTPS
(2)
User Management
(2)
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Are my web applications automatically updated ?
Most of our web applications installed via our installation scripts, like Joomla of...
Can I have several hosting accounts
Yes, you can have as many accounts as you like. Each hosting account has it own username and...
Can I preview my website without dns domain pointing on it ?
Yes, you can view your web site even if the domain name is not pointing on it. Log on...
How can I backup a site ?
To perform a backup of your site into a single file on your PC, following actions can be made...
How do I order a new site ?
Ordering is very easy and the system guide you through the process. Go to...
How my domain files are stored ?
Your domain files are stored differently if it is your main domain or a sub domain. Main domain...
How to cancel my hosting ?
To cancel your hosting, login in this portal and select "My Services" Then select the edit icon...
How to redirect a domain in virtualmin to another URL or site, so it is not parked
To create a redirect (temporary or permanent for a domain: Make sure the domain to redirect...
Is Ioncube loader installed already ?
Yes, ioncube loader is already installed at system-level. There is nothing to setup,...
Is security optional ? how do i disable security ?
Who does not want security on the Internet? On our hosting, security is not an option, and can...
Upgrade / Downgrade hosting account
You can change anytime your hosting plan within the same category and on the same server. To do...
What is a subdomain in Virtualmin ?
Your account allows to host several domains. The number is depending on the hosting plan you...
What support can I have for moving a site to Joomlapolis hosting ?
We, at Joomlapolis hosting, will assit you in transfering your datas on your new hosting...
Why do I get forbidden screen when I connect to my web site ?
For security reasons, we do not allow browsing of the folder containing your web site...
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